13,237 The Drum Beat, 737, Managing Knowledge for Health and Development , June 21, 2017

The Drum BeatManaging Knowledge for Health and Development – The Drum Beat 737
June 21, 2017
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In this issue:



This Drum Beat explores knowledge management (KM): capturing, creating, sharing, and making the best use of accumulated knowledge. It shares some approaches to KM, including tools and processes that organisations have used – both internally and externally – to connect people to knowledge for better health and development outcomes. Some overview pages on KM that might be of interest (links to external sites):

From The Communication Initiative Network – where communication and media are central to social and economic development.
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  • 1. Leveraging the Power of Knowledge Management to Transform Global Health and Development
    by Tara M Sullivan, Rupali J Limaye, Vanessa Mitchell, Margaret D’Adamo, and Zachary Baquet
    This document discusses the meaning of KM and examines its role in social and behaviour change communication (SBCC) for health. While “information is explicit and factual, knowledge can be seen to result from the integration of information with belief and context. This implies that while information can flow easily, knowledge is embedded in people and must be extracted to bridge the gap between knowledge and its application in policy and practice.” It offers the Knowledge Management for Global Health Logic Model, describes how KM has evolved as a discipline, and offers a case study from Bangladesh. [Apr 2015]
  • 2. Implementing Effective Knowledge Management in Emergencies: A Case Study from Somalia WASH Cluster
    by Kathryn Harries
    This learning paper by the Regional Emergency Cluster Advisor (RECA) project discusses the experience of the Somalia water, sanitation, and hygiene (WASH) Cluster and explores how to create an effective KM system, defined as one that makes key information available to all, regardless of: the attendance of training, physical location, or time spent in the position. Through continual dialogue between the National Cluster and its members, the Somalia WASH Cluster captured new knowledge in a number of “simple, short, relevant and useful” guides for use by field-level WASH practitioners. These documents were accessible by all WASH agencies in the country, potentially enhancing the impact and effectiveness of humanitarian response. [Feb 2013]
  • 3. Managing Knowledge During Partnerships: A Case of Intermediaries in Agricultural Innovation System
    by Benjamin Kwasi Addom
    This paper explores the challenges of KM within innovation systems, such as agricultural innovation systems, which are systems where a number of diverse actors with different goals engage in the same process. The main goal is to show how an effective integration of information and communication technologies (ICTs) into a well-coordinated system of intermediaries could result in an efficient KM system, leading to a reduction in knowledge divide between communities. [Jul 2015]
  • 4. Designing eLearning Courses to Meet the Digital Literacy Needs of Healthcare Workers in Lower- and Middle-Income Countries: Experiences from the Knowledge for Health Project
    by Rupali J Limaye, Sidhartha Deka, Naheed Ahmed, and Lisa Mwaikambo
    This paper discusses the K4Health Project’s use of a social KM approach to ensure that health professionals’ digital health literacy needs drove the development and implementation of eLearning activities. It uses 2 case studies to support the argument that “guaranteeing that global health workers have the prerequisite skills to utilize and apply digital health tools is essential for improving health care” as new digital technologies proliferate. [Dec 2015]
  • 5. Routine Health Information Systems: A Curriculum on Basic Concepts and Practice
    Routine health information systems (RHIS), also called health facility and community information systems, regularly generate data that have been collected at public and private health facilities and institutions, as well as at community-level healthcare posts and clinics. The purpose of this curriculum from MEASURE Evaluation is to enhance participants’ capacity to conceptualise, design, develop, govern, and manage an RHIS and to use the information the system generates to improve public health practice and service delivery. [Feb 2017]
  • See also:
    K4Health – Knowledge for Health Project

  • 6. Examining the Impact of Knowledge Management Interventions: The Knowledge for Health East Africa Field Project
    This research brief looks at the process and effects of KM interventions implemented by the K4Health East Africa Field Project. Based on the findings, the study identified a number of key findings and recommendations. “These include the need to have strong leadership commitment of knowledge management use, the need to systematically review knowledge management needs and implement appropriate strategies, and the need to strengthen collaboration between ECSA-HC and other intergovernmental organizations and organizations in the region to showcase ECSA-HC’s technical expertise in health.” [Feb 2017]
  • 7. Bangladesh Knowledge Management Initiative: Effects of a Digital Health Training Package on Client Family Planning Behaviors
    by Rupali J Limaye, Anne Ballard Sara, Saori Ohkubo, and Naheed Ahmed
    This research brief describes a cross-sectional study designed by K4Health to test the effects of a digital health training package on family planning behaviours in Bangladesh. It was carried out as part of the Bangladesh Knowledge Management Initiative (BKMI), which was an effort to strengthen the capacity of the Government of Bangladesh (GoB), United States Agency for International Development (USAID) implementing partners, and other stakeholders to develop strong, consistent, and effective SBCC campaigns and interventions to improve health and well-being. In brief, the research found that the knowledge a fieldworker gains through a digital health training package can be diffused to clients, positively affecting client knowledge and behaviours. Furthermore, digital health training packages can empower fieldworkers by providing them with relevant information at the point of care, which can enhance their credibility among the communities they serve. [Feb 2017]
  • 8. Bangladesh Knowledge Management Initiative: Strengthening Capacity for Social and Behavior Change Communication
    This end-of-project report examines the BKMI’s overall capacity strengthening strategy: to introduce appropriate ICT KM tools for SBCC, such as digital archives, eLearning, eToolkits, Android apps, websites, and communities of practice. BKMI has drawn on various strategies to reach audiences. For instance, it provided technical support to 3 units to compile videos on health, family planning, and nutrition topics that feature drama serials, theme songs, and television commercials. In August 2016, BKMI conducted an outcome harvesting (OH) evaluation to assess and document the contributions of the 3-year project. The report provides select examples of progress in key intervention areas of strategic SBCC planning and implementation. [Sep 2016]
  • 9. Strengthening Learning and Knowledge Management: Review of WaterAid’s Approach to Knowledge Management
    by P. Cranston and A. Chandak
    Moved by the belief that sharing knowledge and building on lessons is important both within and between organisations in international development, WaterAid commissioned a KM review to identify existing effective practices that promote knowledge sharing and learning and to examine how the organisation’s processes and repositories support information management. “The key conclusion from the review is that behaviour change should be the target of activities aiming to improve learning, knowledge sharing, communication and information management.” [2016]

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  • 10. Using Evidence for Human Resources for Health Decision-Making: An Example from Uganda on Health Workforce Recruitment and Retention
    by Rachel Deussom and Wanda Jaskiewicz
    This technical brief from CapacityPlus discusses how countries can make informed, evidence-based policy decisions to strengthen health care workforce recruitment and retention. It outlines a process that includes generating data, designing approaches and communications for different kinds of stakeholders, and maintaining momentum to move from evidence to action. The brief outlines how various proposed strategies need to be disseminated, reviewed, and debated by various stakeholders and, then, communications designed for them. “The key stakeholders critical to policy changes often have differing perspectives and mandates, meaning that data review and related advocacy messages must be appropriate for each context.” [Sep 2014]
  • 11. Exploratory Study of the Role of Knowledge Brokers in Translating Knowledge to Action following Global Maternal and Newborn Health Technical Meetings
    by T.C. Norton, C. Howell, and C. Reynolds
    In light of increasing calls for more research on interventions to successfully translate evidence-based knowledge into improved health policy and practices, this paper reports on an exploratory study of knowledge translation interventions conducted with participants of global health meetings held in Bangladesh in 2012 and in South Africa in 2013. The authors measured stakeholders’ uptake of evidence-based knowledge in terms of their translation of this knowledge into actions around public health policy and practice. [May 2016]
  • 12. The Social Realities of Knowledge for Development: Sharing Lessons of Improving Development Processes with Evidence
    by James Georgalakis, Nasreen Jessani, Rose Oronje, and Ben Ramalingam (Editors)
    This edited collection of peer-reviewed papers explores challenges faced by organisations and individuals involved in evidence-informed development through a diverse set of case studies and think-pieces. It illustrates the varied and complex pathways through which research, knowledge, or evidence may (or may not) be taken up by policymakers and practitioners. Drawing on examples of research into policy/practice relationships – from context-specific action research, to engaging with embedded, national policy institutions and global processes – the book communicates the message that social relations rather than the “technical” aspects of evidence are key to influence or uptake. [Mar 2017]
  • See also:
    Climate Knowledge Brokers Manifesto

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  • 13. Guide to Monitoring and Evaluating Knowledge Management in Global Health Programs [with Case Example Series]
    by Saori Ohkubo, Tara M. Sullivan, Sarah V. Harlan, Barbara K. Timmons, and Molly Strachan
    This guide from the USAID Global Health Knowledge Collaborative (GHKC) attempts to demystify issues and challenges that may surface when designing KM activities and measuring specific types of KM approaches. It includes a logic model and 42 common indicators to measure the process, reach, usefulness, and learning/action outcomes of KM activities in the context of global health and development programmes. It also provides instruments to measure the contribution of KM activities to health policy and programme outputs and outcomes and examples of their use. Released as part of a revision effort, the GHKC Case Example Series provides insights from different agencies using the guide to measure specific KM approaches. [Guide Nov 2013; Case Example Series May 2017]
  • 14. Becoming a Knowledge-Sharing Organization: A Handbook for Scaling Up Solutions through Knowledge Capturing and Sharing
    by Steffen Soulejman Janus
    This World Bank guide seeks to help organisations working in social development become more effective in systematically capturing and sharing knowledge to improve performance and take solutions to scale. It shows how to build the enabling environment and develop the skills required to create a knowledge-sharing organisation. [Nov 2016]
  • 15. A Guide to Developing a Knowledge Management Strategy for a Food Security and Nutrition Program
    by Pete Cranston, Shelia L. Jackson, and Yemisi Songo-Williams
    The purpose of this guide is to assist teams to develop a KM strategy that focuses on improving performance and the quality of implementation within international development programmes – specifically, within food security and nutrition programmes. The approach suggested in this guide rests on some basic assumptions about the process of developing KM strategies at programme level, such as the notion that strategy development is a continuous process; as programmes adapt and objectives are refined, so are strategies, both for the programme and the KM component. A KM strategy must be developed collectively with those involved in the programme. [Sep 2016]
  • 16. Knowledge Exchange Toolbox
    by Meena Arivananthan, with contributing authors Angcle Bijanu, Paula Bulancea, Jens Matthes, Diksha Mudbhary-Sitaula, Eric Mullerbeck, Paola Storchi, and Ian Thorpe
    This toolbox was created to help United Nations Children’s Fund (UNICEF) staff and partners to plan and implement knowledge sharing activities in development for children. These events are designed to create or share practical knowledge – knowledge that is relevant for achieving results. [2015]
  • 17. Guidebook for Online Facilitators: Sharing Experiences from Climate Change and Agriculture Communities of Practice
    by Maria Nuutinen, Constance Neely, Claudia García, and Armine Avagyan
    This guidebook synthesises lessons learned from the Food and Agriculture Organization of the United Nations (FAO) Mitigation of Climate Change in Agriculture (MICCA) Programme’s work with online communities of practice. It is designed for facilitators and moderators of new or existing communities and managers of units and institutions engaged in setting up and facilitating communities of practice. These might be people working on KM, participatory approaches, stakeholder consultations, and networks to enhance online capacity development efforts. [2016]
  • 18. How to Hold a Successful Share Fair, 2nd Edition
    by Willow Gerber, Jarret Cassaniti, Heather Finn, Anne Kott, and Cassandra Mickish Gross
    This K4Health Project handbook is a reference tool for anyone who works in public health or international development and wants to bring together a group of people to discuss ideas, address challenges, and share best practices. The handbook guides users through the process of holding a share fair and includes customisable planning tools and concrete examples. [2016]
  • 19. A Guide to Identifying and Documenting Best Practices in Family Planning Programmes
    This guide supports the World Health Organization (WHO) Africa Regional Office’s KM strategy, which seeks to contribute to the improvement of health systems performance and health outcomes through effective KM in health. KM is about providing the right knowledge for the right people (e.g., policy-makers, practitioners, health systems managers, and the public) and in the right format, and this guide provides one way of documenting and sharing this kind of knowledge. [2017]
  • See also:
    Knowledge Management for Health and Development Toolkit
    Knowledge Sharing Toolkit
    Finding, Organizing, and Using Health Information: A Training Manual for Students, Researchers and Health Workers in Africa
This issue of The Drum Beat was written by Kier Olsen DeVries.
The Drum Beat is the email and web network of The Communication Initiative Partnership.

Full list of the CI Partners:
ANDIBBC Media ActionBernard van Leer FoundationBreakthroughCiturna TVFundación ImaginarioFundación Nuevo Periodismo Iberoamericano (FNPI)Heartlines,Johns Hopkins Bloomberg School of Public Health Center for Communication ProgramsMaternal and Child Survival Program (MCSP)MISAOpen Society FoundationsOxfam NovibPAHOThe Panos InstitutePuntos de EncuentroSAfAIDSSesame WorkshopSoul CitySTEPS InternationalUNAIDSUNICEFUniversidad de los Andes,World Health Organization (WHO)W.K. Kellogg Foundation

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The Editor of The Drum Beat is Kier Olsen DeVries.
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