The Drum Beat – 667 – Putting the Audience at the Centre of Research |
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| One of The Communication Initiative (CI)’s partners is BBC Media Action, the BBC’s international development charity. BBC Media Action uses its research – especially audience research – to inform its media and communication endeavours at the various stages of project delivery and to capture evidence of impact. Working with broadcasters, governments, other organisations, and donors, the charity provides information with the goal of stimulating positive change in areas such as governance, health, resilience, and humanitarian response.
This issue of The Drum Beat shares insights from some of these research activities as carried out in Africa, Asia, and the Middle East, as well as evidence from BBC Media Action’s Bridging Theory and Practice series, which is designed for policymakers, practitioners, and researchers with an interest in evidence-based decision-making.
BBC Media Action is a supporter of our blog space – links to a few of which you will find below (as «See also» selections). We welcome your blogs on media, communication for development, and policy. For questions on how to share your experiences and insights, please send a message to info@comminit.com |
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| RESEARCH AT BBC MEDIA ACTION |
| 1. Research at BBC Media Action: Putting Our Audience First |
According to BBC Media Action: «Research is embedded across our project life cycle. Findings inform our work, bridging theory and practice to provide an evidence base both for our own programmes and for anyone working in media and development worldwide.» In that spirit, strategies include:
- Research that informs – Findings from research on radio broadcasts of Our Tukul (Our House) in South Sudan suggested incorporating the message «that women breastfeed for two cropping cycles – equivalent to the recommended six months» as a way to communicate the recommendation in a locally understandable way.
- Research that poses questions – For Climate Asia [please see selected summaries, below], «data taken from surveys, focus group discussions, in-depth interviews and community assessments is being shared in a custom-built online data portal….»
- Research to evaluate – In Sierra Leone, the radio talk show Fo Rod (Crossroads) and the debate programme Tok Bot Salone (Talk About Sierra Leone) reach 37% of adults in areas where they are broadcast; «96% of regular listeners thought the programme is a useful tool for citizens to air their concerns about how the country is run.»
- Research to provide evidence – An evaluation of the Nepali political debate programme Sajha Sawal (Common Questions) surveyed 4,000 audience members and interviewed partner radio station staff and public figures. Using statistical regression and controlling for differences between exposed and unexposed audiences, research yielded evidence that listening to Sajha Sawal is associated with higher levels of political participation, knowledge, and efficacy. See below.
[Jan 2013] |
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| GOVERNANCE, ACCOUNTABLITY, AND POLITICAL PARTICIPATION |
2. How Do Political Debate Programmes Influence Political Participation? A Case Study from Nepal [Bridging Theory and Practice Issue 1]
by Anna Godfrey and Emily LeRoux-Rutledge, BBC Media Action |
| This research report and briefing, summarising research by conducted by Chris Larkin and Rhian Were, constitute the first in a series: Bridging Theory and Practice. This research focuses on: (i) establishing the elements that characterise factual debate and discussion programming (dialogic formats) – conceptualising these as forms of mediated public deliberation; (ii) presenting a typology of political participation accounting for a broad spectrum of behaviours; (iii) considering existing peer-reviewed evidence on the impact of media on political participation; and (iv) presenting data on the relationship between exposure to one of BBC Media Action’s own debate programme formats – the Nepali radio debate programme Sajha Sawal (Common Questions) – and political participation. The analysis found evidence that exposure to this debate programme on the radio is positively associated with both latent and manifest forms of political participation. Whilst it is not inferred that there is a causal relationship between media output and political outcomes, BBC Media Action contends that the evidence adds to growing evidence of the impact that dialogic programme formats have on interpersonal political discussion and more manifest types of participation. [Sep 2013] |
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3. What Can We Learn from Field Experiments on Media, Communication and Governance?
by Anna Godfrey, BBC Media Action |
This research briefing summarises a research review by Devra Moehler. It highlights an opportunity for more experimental research and identifies the fact that the complexity of media development may hinder the efficacy of experimental evaluation. «To strengthen the evidence base, practitioners, researchers and donors need to agree which research questions can and should be answered using experimental research, and, in its absence, to agree what constitutes good evidence.» Opportunities and challenges for the use of field experiments in the media assistance sector are outlined. For example,
- Opportunities:
- In media-scarce environments, limited broadcast range allows researchers to compare people with and without access to the media under investigation. Making use of the common practice of listening to the radio in groups can create similar conditions.
- Testing unverified assumptions about how media affects democracy and governance can provoke greater reflection about programme goals and theories of change.
- Challenges:
- Often, media assistance programmes are meant to reach national broadcasters; however, these types of programmes are more challenging to evaluate through field experiments. Interventions that involve a large number of «units», such as individual journalists or media outlets, are more amenable to field experiments.
- Programme objectives and activities typically evolve over time. While flexibility can lead to responsive development interventions, it can make it difficult to design an experiment.
[Mar 2014] |
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4. What Value Does Social Media Add to Governance Programmes?
by Dina Bokai, et al., London School of Economics (LSE), in collaboration with BBC Media Action |
| This research briefing highlights the findings resulting from a literature review and analysis of BBC Media Action data from Palestinian Territories and Bangladesh on the use of social media and civic participation – published in a longer research study undertaken by London School of Economics (LSE) students, available at the link below. Based on their review, students developed a model of pathways to offline civic participation in which use of informational media (that is, news consumption) from traditional and/or social media platforms leads to offline civic participation, mediated by knowledge, political efficacy, interpersonal discussion, and online participation. The findings show that social media includes tools for action and seems more effective when combined with other media: «These findings imply that practitioners should engage purposefully with social media as a catalysing complement to traditional TV and radio programming. Current and future programming should consider social media an important, if not essential, platform for reaching audiences and motivating civic participation.» [Sep 2013] |
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5. Conceptualising Accountability: An Approach to Measurement
by Chris Larkin and Philippine Reimpell, BBC Media Action |
| This briefing introduces BBC Media Action’s focus on empowering individuals to play a role in holding those in power to account. It also describes the development of a framework for understanding and measuring individual empowerment. The paper draws on qualitative research conducted in Kenya by BBC Media Action to illustrate the application of this framework and to validate an approach to measuring impact through qualitative and quantitative cross-cultural research. It was found that Kenyans perceived barriers in their path to questioning people in power and that they do not necessarily exercise their right to vote in order to sanction leaders. «BBC Media Action’s research shows that having an awareness of the right to act does not necessarily result in taking action, and that expectations of the outcome can negatively influence people’s intention to take action.» [Oct 2012] |
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6. What Was the Role of the Debate Programme Sema Kenya in the 2013 Kenyan Election?
by Angela Muriithi and Georgina Page, BBC Media Action |
This research briefing and report discuss the impact of Sema Kenya, BBC Media Action’s national radio and television debate programme in Kenya, and its role in the 2013 elections. Broadcasting to a live audience in 13 different counties, the production team selected 5 or 6 audience-generated questions for a panel of 4 local leaders and decisionmakers. Amongst the findings:
- «Audience involvement may have contributed to people feeling they had more of a stake in the process and a responsibility to fulfil their role in elections.
- Sema Kenya gained credibility because people discussed the issues that affected them directly – information was seen to be reliable because it was ‘coming from people’s mouths’.
- People noted that very diverse live audiences (in age, gender and ethnicity) were brought together in constructive dialogue, which can support peace and inclusion.
- The programme increased awareness of an individual’s right to question and may have increased their confidence to question those in power.»
[Mar 2014] |
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- See also this blog: A new Nigeria begins with me – From blogger Abosede Olowoyeye: «Our research team was trying to find out why the Nigerian authorities appear to lack accountability and also why people don’t question their leaders and administrations…» [Feb 2014]
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| PUTTING PEOPLE AT THE HEART OF CLIMATE CHANGE |
| 7. Climate Asia |
| Climate Asia is a study of over 33,500 people’s experience of climate change in 7 countries: Bangladesh, China, India, Indonesia, Nepal, Pakistan, and Vietnam. The aim of this research project is to help define the ways in which climate is actually impacting people’s lives and resources and how they are currently responding, as well as to explore the use of media and communications to provide people directly affected by their changing environment with the information they need to respond. Undertaken by BBC Media Action, it is supported by the United Kingdom (UK) government’s Department for International Development (DFID) and reaches out to those most vulnerable to the impacts of climate change – from those living off the land like farmers and fisherman to urban slum dwellers and migrants. Climate Asia provides a range of tools to enable a range of organisations – from governments and donors to the media and non-governmental organisations (NGOs) – to use what the research has uncovered from audiences to develop their own communications to meet the public’s needs. |
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8. From the Ground Up: Changing the Conversation about Climate Change
by Stephan Faris, Steven Lipscombe, Sonia Whitehead, and Damian Wilson, BBC Media Action |
| This policy briefing brings together the key trends and findings from the Climate Asia research project and provides new communication-centred insights and solutions for coping with changing weather. [May 2014] |
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| 9. Climate Asia Tools and Materials |
| This interactive data portal website offers Climate Asia survey data by country and by region, detailed reports of findings, research tools, and detailed information on data analysis. The communication guide and toolkit are designed to help individuals, groups, and media create a climate change communication initiative. |
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10. Nepal: How the People of Nepal Live with Climate Change and What Communication Can Do
by Anna Colom and Sabina Pradhan, BBC Media Action |
| This report reviews Nepali perception of and experience with climate change and discusses how best to reach them with information they need using media that they regularly access, including: mobile phone SMS text messages; television – including news, panel discussions, and serial drama; radio; and the internet. For example, in the «Adapting: ‘Acting and wanting to do more'» audience segment group, the aims for communication include: harnessing the experience and knowledge of role models to inspire others by sharing tips and best practices, particularly regarding responses to water. This involves raising awareness about the importance of supporting people with fewer resources or people who do not feel involved in decision-making processes. [Sep 2013] |
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11. Pakistan: How the People of Pakistan Live with Climate Change and What Communication Can Do
by Khadija Zaheer and Anna Colom, BBC Media Action |
| Based on research carried out amongst 4,128 households and 17 opinion-formers and experts in Pakistan, as well as 6 focus group discussions (FGDs) and 5 community assessments across the country, this report explores how people live and deal with environmental and resource changes in order to understand their communication needs and help them respond to changes in climate. The reader learns that, for example, amongst one audience segment, farmers, television, mobile phones, and face-to-face communication are preferred means of communication. «Demonstrations of agricultural practices and discussions with neighbours, extension agents, members of non-governmental organisations (NGOs), and experts are the preferred sources….Farmers will be most effectively supported by communication that encourages collective action and provides practical information relating to their needs, including reassurance that they can take action that will help without risking their income.» [Mar 2014] |
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See also these blogs:
- A fresh approach to communicating climate change – From blogger Sonia Whitehead: «Our [Climate Asia] research showed that social support is crucial – people who feel isolated and don’t make decisions as a community are not taking as much action. Therefore there is an opportunity to increase engagement with climate change and encourage action now by framing communication around community participation. It is also vital to root communications in peoples values.» [Sep 2013]
- UN Climate Talks: changing the conversation about climate change – From blogger Delia Lloyd, who recently participated in a panel at a United Nations (UN) conference on climate change in Bonn, Germany: «I emphasised how important it is to build an evidence base around these threats to food, water and energy security and suggested how media and communication can be usefully deployed to help communities build resilience to them.» [June 2014]
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| HEALTH COMMUNICATION AND AUDIENCE NEEDS |
12. Improving Maternal Health Practices in Four Countries: Insights and Lessons Learned
by Laura Smethurst, BBC Media Action |
| This research report and the companion research briefing «What influences maternal health in four countries? Insights and lessons learned» draw on more than 64 FGDs, 139 in-depth interviews, and survey interviews with 10,800+ people in Bangladesh, Ethiopia, India, and South Sudan in order to identify poor uptake of recommended maternal health practices as well as to explore the reasons behind this in specific audience segments. Amongst other findings, the formative research found that: «There is considerable scope for programming to help improve practices around antenatal care and birth preparedness. In all four countries the majority of women interviewed failed to attend the recommended four antenatal check-ups….» Improved practices might include increasing available knowledge, as well as discussion around antenatal care and birth preparedness. «Discussion can often influence uptake of these practices and is more effective when women and key decisionmakers in families are included or women are sharing advice or experiences among peers.» [March 2014] |
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See also these blogs:
- Can we improve women’s health without improving their status – From blogger Laura Smethurst: «We were there [Odisha, India] to explore the reasons why many young women are not able to carry out the recommended health practices during pregnancy, such as attending enough antenatal appointments, or delivering their baby at a health facility…» [May 2014]
- Proving the impact of media on behaviour change – From bloggers Kavita Abraham Dowsing and Leonie Hoijtink, who reflect on mid-term results from a randomised control trial (RCT) to investigate media impact, undertaken by Development Media International: «Could these results from their trial in Burkina Faso begin to answer the questions of attribution which trouble the impact evaluation of health communications while resonating through the halls of our donors? Our team couldn’t wait to jump into the detail of the data and explore the initial results…» [June 2014]
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| This issue of The Drum Beat was written by Kier Olsen DeVries. |
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| The Drum Beat is the email and web network of The Communication Initiative Partnership – Partners: ANDI, BBC Media Action, Bernard van Leer Foundation, Breakthrough, Calandria, Citurna TV, DFID, Eldis, FAO, Fundación Imaginario, Fundación Nuevo Periodismo, Heartlines, Iberoamericano (FNPI), IFPRI, Inter-American Development Bank, Johns Hopkins Bloomberg School of Public Health Center for Communication Programs, MISA, Open Society Foundations, Oxfam Novib, PAHO, The Panos Institute, Puntos de Encuentro, The Rockefeller Foundation, SAfAIDS, Sesame Workshop, Soul City, STEPS International, UNAIDS, UNDP, UNFPA, UNICEF, USAID, The Wellcome Trust, World Health Organization (WHO), W.K. Kellogg Foundation.
The Drum Beat seeks to cover the full range of communication for development activities. Inclusion of an item does not imply endorsement or support by The Partners.
Chair of the Partners Group: Garth Japhet, Founder, Soul City garth@heartlines.org.za
Executive Director: Warren Feek wfeek@comminit.com |
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| The Editor of The Drum Beat is Kier Olsen DeVries. |
| Please send additional project, evaluation, strategic thinking, and materials information on communication for development at any time. Send to drumbeat@comminit.com
The Drum Beat seeks to cover the full range of communication for development activities. Inclusion of an item does not imply endorsement or support by The Partners.
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